Dear Guests
PRIOR TO ARRIVAL :
All our spaces have been designed to keep safe distances.
Our specialized partners is the company ILIS Consulting.
The hotels operation has been adjusted according to the National Health & Safety Protocols.
All our staff have been especially trained in matters of Health & Safety (Health First Certification in compliance with Greek protocols in the fields of health, safety and hygiene)
Doctor available 24/7
All of our staff at the hotels is equipped with Personal Protective Equipment.
Additional disinfection methods are performed on a daily basis throughout the hotel.
PLEASE FILL IN THE NECESSARY INFORMATION REQUESTED THROUGH EMAIL PRIOR TO YOUR ARRIVAL
ON ARRIVAL:
PLEASE NOTE THAT IN KEEPING WITH THE UPDATES GREEK LEGISLATION ON PUBLIC HEALTH MEASURES IN REFENCE TO COVID -19 YOU SHOULD INDICATE ONE OF THE FOLLOWING DURING CHECK IN :
*VACCINATION CERTIFICATE
*CERTIFICATION OF COVID RECOVERY
* A PCR OR RAPID TEST 48 HOURS PRIOR TO ARRIVAL
*FOR CHILDREN UP TO 17 YEARS OF AGE A 48 HOUR SELF TEST IS SUFFICIENT.
*IF YOU ARE TRAVELLING USING A PCR, RAPID OR SELF TEST AND YOUR STAY IS MORE THAN 48 HOURS THE TEST WILL HAVE TO BE REPEATED DURING YOUR STAY.
THE ROOM IS YOUR PERSONAL SPACE. PLEASE INFORM US ABOUT YOUR PERSONAL PREFERENCES DURING THE RESERVATION PROCEDURE, IN ORDER TO MINIMALISE CONTACT AT THE HOTEL
Check in time : 15:00
Check out time :11:00
Welcome / We hope you have a wonderful stay
Check in takes place in the lobby area where the appropriate distances are kept. It is recommended that you complete the check in forms online before arrival.
Key cards are disinfected
ROOM DISINFECTION:
Thorough cleaning and disinfection of the room is carried out with special cleaning products & disinfectant products as well as the use of a steam cleaner. Rooms are sealed with a disinfection sticker in each room after the cleaning process.
Enhanced cleaning and disinfection protocols are applied to all surfaces and bathrooms in each room prior to guest arrival.
Certification of Proper Operation and Hygiene of all Hotels Air Conditioners.
GASTONOMY:
SOCIAL DISTANCING MEASURES ARE IN PLACE WITH 1.5 METERS BETWEEN TABLES
*kindly note that indoor restaurants will operate according to the current legal guidelines.
Room service :
*Strict hygiene, cleaning and disinfection protocols in the food sector (production and services) are followed including application of HACCP regulations.
*Contactless payment options available in all bars and restaurants.
*Staff is equipped with Personal Protective Equipment during the operation of bars and restaurants.
POOL:
Safe distances between sun beds and umbrellas are applied.
Enhanced cleaning and disinfection methods are applied to all sun beds after use.
Systematic water chlorination in outdoor pools, with the use of products indicated by our specialized partners.
Hand sanitizer points for guests and staff throughout the area.
PUBLIC SPACES :
Numerous hand sanitizer points for guests and staff
Strict cleaning of all common areas, shops and elevators with frequent disinfections on all surfaces and points that are often touched.
Information signs regarding procedure and cleaning posted in all public areas
BOUTIQUE :
The Boutique operates in accordance within the current legal guidelines.
SPA / ΗΑΙRDRESSES :
The Services provided by the Spa / hairdresser will be massage therapies & hairdressing services by appointment according to the current legal guidelines.
The indoor pool , jacuzzi , hammam and sauna operate by appointment only and in reference with the current guidelines issued by the Greek Government.
GYM :
Our Gym will be operating by appointment only and in reference with the current guidelines issued by the Greek Government.
GDPR :
In reference to the current government order and for the purposes of public health protection actions, we must keep a file with details of your address, telephone, email & nationality along with the other necessary information on the check in form.
Thank you for your cooperation.
