PRIOR TO ARRIVAL :
All our spaces have been designed to keep safe distances.
Our specialized partners is the company ILIS Consulting.
The hotels operation has been adjusted according to the National Health & Safety Protocols.
All our staff have been especially trained in matters of Health & Safety (Health First Certification in compliance with Greek protocols in the fields of health, safety and hygiene)
Doctor available 24/7
All of our staff at the hotels is equipped with Personal Protective Equipment.
Additional disinfection methods are performed on a daily basis throughout the hotel.
PLEASE FILL IN THE NECESSARY INFORMATION REQUESTED THROUGH EMAIL PRIOR TO YOUR ARRIVAL
THE ROOM IS YOUR PERSONAL SPACE. PLEASE INFORM US ABOUT YOUR PERSONAL PREFERENCES DURING THE RESERVATION PROCEDURE, IN ORDER TO MINIMALISE CONTACT AT THE HOTEL
Check in time : 15:00
Check out time :11:00
Welcome / We hope you have a wonderful stay
Check in takes place in the lobby area where the appropriate distances are kept. It is recommended that you complete the check in forms online before arrival.
Key cards are disinfected
Thorough cleaning and disinfection of the room is carried out with special cleaning products & disinfectant products as well as the use of a steam cleanerRooms are sealed with a disinfection sticker in each room after the cleaning process.
Enhanced cleaning and disinfection protocols are applied to all surfaces and bathrooms in each room prior to guest arrival.
Certification of Proper Operation and Hygiene of all Hotels Air Conditioners
WELCOME PACKAGE upon arrival with disposable amenities & personal hygiene items, as well as tea, coffee facilities will cover you during your stay. Non-essential equipment such as magazines, laundry bags, bathrobes, extra pillows and covers have been removed from the room.
*Minibar service is not available.
* Porter service is not available.
For security reasons, luggage storage is currently unavailable.
We offer special rates for extended stay / late check out from the room.
Front desk will serve requests based on hotel availability.
100% OUTDOOR IN THE LARGE OPEN SPACES OF THE BAR-RESTAURANTS.
SOCIAL DISTANCING MEASURES ARE IN PLACE WITH 1.5M BETWEEN TABLES
*Reservation is required in all dining areas.
Upon arrival please fill out the breakfast form either for breakfast in the hotels breakfast room or for room service.
In the room service option, breakfast is delivered to your room door in single use delivery boxes.
Lunch or Dinner :
Enjoy your lunch or dinner at our A la carte restaurants.
*Reservation is required in all dining areas
Room service :
Room service is delivered right to your door in single use delivery boxes.
*Strict hygiene, cleaning and disinfection protocols in the food sector (production and services) are followed including application of HACCP regulations.
*Contactless payment options available in all bars and restaurants.
*Staff is equipped with Personal Protective Equipment during the operation of bars and restaurants.
Safe distances between sun beds and umbrellas are applied.
Enhanced cleaning and disinfection methods are applied to all sun beds after use.
Systematic water chlorination in outdoor pools, with the use of products indicated by our specialized partners.
Hand sanitizer points for guests and staff throughout the area.
PUBLIC SPACES :
THE UNIQUE DESIGN OF THE HOTEL WITH LARGE OUTDOOR AREAS ALLOWS UNBLOCKED CLEAN AIR CIRCULATION
Numerous hand sanitizer points for guests and staff
Strict cleaning of all common areas, shops and elevators with frequent disinfections on all surfaces and points that are often touched.
Information signs regarding procedure and cleaning posted in all public areas
Instructions for using the elevator one person at a time.
The Boutique operates in accordance within the current legal guidelines.
SPA / ΗΑΙRDRESSES :
The Services provided by the Spa / hairdresser will be massage therapies & hairdressing services by appointment according to the current legal guidelines.
The indoor pool and other Spa amenities will not be open this season.
Our gym will be remain closed this season according to current legal guidelines
In reference to the current government order and for the purposes of public health protection actions, we must keep a file with details of your address, telephone, email & nationality along with the other necessary information on the check in form.
Thank you for your cooperation.